About Us
From quick grocery delivery to pioneering eCommerce
Starting as a grocery delivery service in London, we acquired extensive IT and operational expertise and transitioned into software provider, Cloud Retail.
These reviews showcase our customers' appreciation for our work as Jiffy Grocery, highlighting our expertise in the niche.
Now, we're offering you this expertise, ensuring that beyond an excellent eCommerce solution, you gain loyal customers and a robust operational setup as well.
Our Cloud Retail software solution combines all our knowledge of how to sell online - from automated orders and automatic replenishment to real-time reporting and improving turnover
2020
year of foundation
$20m
in ARR generated during 2022
20
stores opened in 1 year
40+
full-time employees
10+
partners
20+
countries served
99.99%
picking accuracy
171
our Trustpilot score with a «Great» rating
reviews
Our story
Ventured into the fast-paced online food delivery industry as a qCommerce delivery company
April 2021
Introduced the QCaaS (Quick-Commerce as a Service) model, a pivotal shift towards a more extensive online commerce product
Summer 2021
The pivot from fast delivery to developing a technological platform for eCommerce, leveraging our swift delivery expertise
May 2022
Secured $2.2 million in investments, led by I2BF Global Ventures and Somersault Ventures
September 2023
Marked the culmination with the rebrand to Cloud Retail
December 2023
Celebrating Uniqueness
Our values
Embrace individuality and diverse perspectives, knowing they drive innovation and foster an inclusive, authentic work environment.
Human Touch
Prioritise empathy and understanding in every interaction, building strong, trust-based relationships with customers and colleagues.
Making The Complex Simple
Streamline complex processes, and reduce friction so customers can scale effortlessly, save time, and focus on growth.
Customer Success Is Our Success
Work proactively to help customers reach their goals and grow, because our success is tied to our customers' achievements.
Being Next Generation
Drive innovation, constantly evolving ourselves and our products to stay ahead of the market and meet our customers' future needs.
Every Idea Matters
Believe in the power of ideas from all levels, and foster a collaborative environment where innovation thrives without fear of judgement.
The Best or Nothing
Aim for excellence, pushing ourselves to continuously improve and stay ahead of the competition.
We offer
With a specialisation in SaaS and on-premise solutions, Cloud Retail Team caters to business needs across a wide range of industries: F&B, Grocery, Beauty, Electronics, Pet, Kids, Pharmacy, and Fashion.
Our online product holds the transformative power to reshape your business, build profitability, and make it successful.
Our online product holds the transformative power to reshape your business, build profitability, and make it successful.
On-prem or Cloud
We know that data storage can be sensitive. You can choose Cloud or On-prem — we support both solutions
App & Web
A fast and flexible solution to bring your business online: we will help design your website and app and integrate them with your backend
Warehouse/Store Management Systems
Data-driven shelving positioning, merchandising and smart picking routes shorten the picking time
Supply Chain & Replenishment
Calculate orders quickly and 99% automatically with 35+ configurable parameters — just set up your settings and press the button
Delivery
Solution that optimises delivery processes and reduce eCommerce expenses as a result
Business Intelligence (BI)
We have each business metric logged and available for deep inspection with a segmentation
Our focus
While building long-term relationships with our clients, we help them optimise production and solve operational problems, which adds significantly more value than merely being a software provider
Omnichannel
Cloud Retail's adaptive store management solution seamlessly integrates with multiple purchase sources, like social media or web portals, offering businesses a unified approach to manage orders and enhance customer experience across various channels
Mobile-first approach
Cloud Retail offers a ready-to-use mobile app that supports localisation and showcases offers, discounts, bundles, recipes, and push notifications, enhancing business competitiveness with minimal effort
High-performant IT Tech
Cloud Retail’s system is tailored to manage complexity and enhance all of the services. Currently, our data-driven shelving and merchandising system has reduced picker run times by 70%, and we aim to push these boundaries further.
Human Experience
We focus on UX for both buyers and company employees, offering smart search and price alerts, and simplifying warehouse and delivery processes for greater efficiency
All-in-one solution
Our all-in-one eCommerce solution eliminates the need for multiple tools, saving on resources, integration time, and training. It streamlines processes and reduces technical issues and integration complexities
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