About Us

Starting as a grocery delivery service in London, we acquired extensive IT and operational expertise and transitioned into software provider, Cloud Retail.

These reviews showcase our customers' appreciation for our work as Jiffy Grocery, highlighting our expertise in the niche.

Now, we're offering you this expertise, ensuring that beyond an excellent eCommerce solution, you gain loyal customers and a robust operational setup as well.

Our Cloud Retail software solution combines all our knowledge of how to sell online - from automated orders and automatic replenishment to real-time reporting and improving turnover

2020

year of foundation

$20m

in ARR generated during 2022

20

stores opened in 1 year

40+

full-time employees

10+

partners

20+

countries served

99.99%

picking accuracy

171

our Trustpilot score with a «Great» rating

reviews

Ventured into the fast-paced online food delivery industry as a qCommerce delivery company

April 2021

Introduced the QCaaS (Quick-Commerce as a Service) model, a pivotal shift towards a more extensive online commerce product

Summer 2021

The pivot from fast delivery to developing a technological platform for eCommerce, leveraging our swift delivery expertise

May 2022

Secured $2.2 million in investments, led by I2BF Global Ventures and Somersault Ventures

September 2023

Marked the culmination with the rebrand to Cloud Retail

December 2023

Our values

Partnership

In work with our clients we help to establish processes, share our experience, and provide all the knowledge we've accumulated — from warehouse management to promotional opportunities for increased sales

Tech-first solution

Drawing on our robust IT expertise, earned through experience with high-scalable eCommerce platforms such as Alibaba, and AliExpress, we excel at customising our software to meet diverse business needs. Our capabilities include rapid integration within a few weeks and swift implementation of new features

Experience-based

In addition to our IT expertise, we have built our own experience, starting as a rapid-delivery company. Therefore, we guarantee that you will receive a customised and efficient solution that is highly tailored to the needs of your customers

Our focus

While building long-term relationships with our clients, we help them optimise production and solve operational problems, which adds significantly more value than merely being a software provider

Omnichannel

Cloud Retail's adaptive store management solution seamlessly integrates with multiple purchase sources, like social media or web portals, offering businesses a unified approach to manage orders and enhance customer experience across various channels

Mobile-first approach

Cloud Retail offers a ready-to-use mobile app that supports localisation and showcases offers, discounts, bundles, recipes, and push notifications, enhancing business competitiveness with minimal effort

High-performant IT Tech

Cloud Retail’s system is tailored to manage complexity and enhance all of the services. Currently, our data-driven shelving and merchandising system has reduced picker run times by 70%, and we aim to push these boundaries further.

Human Experience

We focus on UX for both buyers and company employees, offering smart search and price alerts, and simplifying warehouse and delivery processes for greater efficiency

All-in-one solution

Our all-in-one eCommerce solution eliminates the need for multiple tools, saving on resources, integration time, and training. It streamlines processes and reduces technical issues and integration complexities